Thanks for your inquiry. The package was delivered on 10/13/11 and today is 10/17/11, so I he had the package 4 days, not 7 days.??The software is not windows compatible so I he to view with an image device rather than plug it in.??I can't get the device to delete when I press the delete function, nor does it reverse all the time.??However, it does record but picture quality is only erage.??It may be useful for what I purchased it for, but my concern is the quality.??Is there any warranty???Once again, thanks.